Dear Candidates, Greetings from BOSE Software Services Pvt Ltd ! BOSE Software Services is a staffing company that works in a flexible environment for software development process, adjusting as per our clients requirements, Maintaining and upgrading the quality of work and motivating people to constantly deliver work to client's satisfaction.
job description:ibm data stage developer notice period: 30 days work location:mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases