Only immediate joiners / not working candidates are preferred. We hope that If you are interested for the above profile then Kindly send us the following details (Mandatory) along with an Updated Resume / CV as soon as possible, so that we could process your profile for the same. Full Name: Skill: Total Experience: Relevant Experience: Contact number: Alternate contact number: DOB: Take home salary per month: Expected Take home salary per month: Currently working/Not Working/ Serving Notice Period: Current Company: Employment [Permanent/Contract]: If contract please specify your primary company details with URL: Required Time to Join: Current Location: Please let us know if you are holding any other Offers: Are you willing to join our Client under ASAP Info Systems Payroll: Ready to take F2F interview (mandatory): Pass port : Photo graph: Pan card: Pay slips:
Sandeep A Career Consultant | ASAP Infosystems Pvt.Ltd. [HIDDEN TEXT]|
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases