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Shristi Consultants
Keywords / Skills : Any graduate and PG
Posted: 27th Mar 2017

Industry
ITES/BPO
KPO/Analytics
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Technical Support Executive ( voice)
Process Trainer
Education
Any graduate
Stream:
Any
Salary
1.10 - 4.00 lacs
Posted On
27th Mar 2017
Job Description

* Experience and Freshers 
* Provide customer and technical support to customers through Email and Chat requests

* Independently identify , troubleshoot , document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures

* Openness to work in 24/7 environment, including night shifts and holidays

* Excellent customer service skills , as previously demonstrated

* Fresher with Excellent verbal, Written, and interpersonal communication skills in English and Hindi
* Ability to troubleshoot and resolve technical problems individually or in a team environment

* Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go above and beyond to provide magical support

* Any Graduates, under graduates and PG  can also apply should have all original mark sheets & certificates.
* Looking for candidates with customer support and technical support experience
* Immediate joiners or candidates with 30 days notice period can apply.
* Interested candidates can send there resumes on email id: [HIDDEN TEXT]; contact no: 040-27006196
contact person: Siddharth

Key Skill(s)

About Company
Shristi Consultants Corporate Services
Career Advice to Find Better

What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where

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