* Experience and Freshers
* Provide customer and technical support to customers through Email and Chat requests
* Independently identify , troubleshoot , document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
* Openness to work in 24/7 environment, including night shifts and holidays
* Excellent customer service skills , as previously demonstrated
* Fresher with Excellent verbal, Written, and interpersonal communication skills in English and Hindi
* Ability to troubleshoot and resolve technical problems individually or in a team environment
* Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go above and beyond to provide magical support
* Any Graduates, under graduates and PG can also apply should have all original mark sheets & certificates.
* Looking for candidates with customer support and technical support experience
* Immediate joiners or candidates with 30 days notice period can apply.
* Interested candidates can send there resumes on email id: [HIDDEN TEXT]; contact no: 040-27006196
contact person: Siddharth