We have Urgent Job Openings for Sales Executive Profile at one Retail Store JD: a) Required to attend walk-in customers, suggest appropriate products for requirement, quote and close the sale for the same b) Candidate is required to prepare quotations for our institutional customers c) Payment follow-ups from institutional customers as per outstanding d) Do basic billing in Tally for retail customers if required *Key qualifications: a) Should have long term Goals b) Great communication skills and fluency in Marathi, Hindi & English c) Ability to grasp about electrical products to enable convince customers effectively. Suitable product training will be given d) Working knowledge of MS Excel and Microsoft Windows e) Systematic in follow ups and accuracy in preparing quotations
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases