We’ve been bringing people together and our extensive network of contacts, knowledge, experience in referencing, company mapping and head hunting build a strong business platform.
We want to give our clients an edge and ensuring that we are equipped to meet competitive pressures in the modern recruitment marketplace. As the demand for technical & professional employees continues to grow in numerous industries all around the world, we continue to answer the call.
At VMS, we love to offer customized and reliable project management solutions, staffing, training and recruitment process outsourcing that generate a competitive advantage for our clients.
We love to hear from our returning clients whom we have already partnered with globally, but we’re just as excited to explore the endless possibilities where we can provide innovative solutions. After all, isn’t that how you grow?
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases