Greetings from AVTAR Career Creators! Speed, reliability and out of box thinking are the top three qualities. It is a talent strategy consulting firm providing Human Resources and Recruitment Consulting Services. Headquartered at Chennai, it has branches at Bangalore & Coimbatore, with clients across India, Middle East, Pacific Rim countries and Europe. The AVTAR team carries a degree of personal involvement in delivering results. We keep constant track of industry verticals, leveraging all tangible information to enable client needs. The team's expertise across verticals, knowledge of people & cultures and intrinsic networking skills has made AVTAR a preferred HR service provider to over 250 leading corporates in India. AVTAR's work and engagement with clients has been defined by its core values - Excellence, Team Work, Innovation and Customer Focus.
Position: OBIEE/BIP Developer Experience : 1 to 5 Years Job Location: Bangalore Notice Period : Immediate or 15 Days
Client - Leading IT MNC
If interested, Kindly forward your updated profile along with the following details & Contact number for further action. Please kindly forward this mail to your collegues and friends. We will revert to you. Current CTC- Expected CTC- Reporting to- Reported by- Notice Period- Mobile Number-
With regards, Newton L ([HIDDEN TEXT]) AVTAR Career Creators AVTAR is guided by the core values of Customer Focus, Teamwork, Innovation and Excellence. Proud to be an AVTAR Value Ambassador!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases