1. The candidate should be excellent at communication (verbal and non-verbal) 2. Responsible to understand the business processes of the customer and map the same to the JDE product and give a satisfactory solution to the client 3. Work with users to identify and redefine of the processes and propose a solution 4. To prepare Functional design documents for Reports, Applications and interfaces 5. Create Functional Design Specifications for customization 6. To prepare the test script and testing of the system 7. Must have Implementation Experience 8. Work with users to identify and redefine of the processes and propose a solution He should be involved in the up gradation activities and testing of the same
What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases