We have a job opportunity for Java/J2ee Developer(xApi) with one of our client for Hyderabad location. Please go through the below details .If Interested,Please share your profile to [HIDDEN TEXT] or call 9989946441
Company Name: Confidential
Exp: 3-10 Yrs Job Type: Permanent
xApi (Web services)
If interested,please share your profiles to [HIDDEN TEXT] or call 9989946441
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases