• 2+ years of hands-on Software Development experience in Java • Hands on experience in designing and developing applications using Java ::J2EE platforms • Object oriented analysis and design using common design patterns. • Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc) • Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) • Experience in the Spring/Hibernate Framework • Experience in developing web applications using at least one popular web framework (Spring MVC, Angular JS) • Good communication skills and client oriented attitude
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases