This position is open for candidates based in Delhi/NCR only. Early joiners will be given preference.
Candidates with Corporate Bench/Resource Management experience need only apply!
Job Skills: Have worked in Internal Staffing role (with an IT corporate earlier) and handled bench pool of 100-300 employees. Good Data Management/ Data Analytical skills (Advanced Excel) Strong Communication skills requiring stakeholder interaction.
SDIL- Software Data(India) Ltd-As per the name of our company we are a full-fledged software services setup, headquartered at New Delhi, with a Regional office at Bangalore and a Business Office at Pune.Our company, SDIL in short, was established in 2001, in India, to take care of business in APAC region for its parent company DATA Inc (DI) in the US. DI is a well-established global group of software services companies with its headquarters at Montvale, servicing major Fortune 500 companies since 1983. Established as a staff augmentation company, the company has seen significant growth; turning into a total solutions provider offering a full range of software services in North America, Europe and Asia. In India, it operates under the brand name of SDIL.
What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases