Urgent Opening for Inside sales Executive Position (US Process).
Position: Inside sales Executive Languages: Excellent English Communication skills Min Qualification: Any Graduate/Post Graduate.
Shifts: US Shift Experience: 0.6 - 3 years
Job Location: Jubilee Hills, Hyderabad
If interested in the opening please reach us on 7995925533 or email your resume to [HIDDEN TEXT]
Headquartered in Hyderabad - IMPEC Consulting Solutions is an end-to-end recruitment services and placement consulting provider, started with a primary objective of providing recruitment assistance and reliable placement solutions for clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases