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Keywords / Skills : Inside Sales, Telecaller, Customercare executive, Customer Support Executive

1 - 3 years
Posted: 2018-05-17

Job Description
Responsibilities: 

Making calls and following up with clients
Working with community partners to increase involvement

Developing relationships with potential clients

Maintaining good relationships with existing clients
 
Developing and analyzing data to determine how to better accommodate new and existing customers

Performing research on accounts to help increase interest in the organisation

Offering demonstrations for products and services to potential buyers

Making sure to understand the individual and unique needs of each customer


Skills: 

Customer Service Skills: The customer is always right. Inside sales reps will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.

Communication Skills: Inside sales reps speak to customers about a product's different features, and answer any questions they might have.
 
Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.




About Company

Medibox Digital Solutions Private limited (www.medibox.in) , founded in 2016 by MIT Sloan, is a B2B location-based, on-demand SaaS (software as a service) platform on cloud that enables real-time visibility and accurate information on Pharma, medical devices and allied products for healthcare business through collaborative intelligence.

Medibox envisions a society where no human is deprived of medicines because of accessibility or availability.

Medibox’s mission is to #MakeMedicinesAvailable through its enterprise clients globally.

Our Solutions:Medibox differentiates itself as a healthcare focused collaborative solution embedded as modules that include:
• Digital Supply Chain Integrations and Management
• E-procurement solutions with EDI standards
• Digital Marketing and Campaign management


Management & Culture : Globally experienced management and board in both Pharma/healthcare domain and IT domain. Flexible work culture, vast learning experience, working with latest technologies, rewards and recognition, void of any hierarchy and highly knowledgeable peers. The company follows an open door policy. Higher management is approachable and listens tosuggestions.


Key Achievements : In a short span of time, we have won multiple customer accolades, Industry awards and recognitions worldwide.

• India’s fastest growing collaborative B2B platform for Pharma and healthcare suppliers
• Serving 6 enterprise clients (2 among fortune 500 clients )
• Over 200,000 business entities listed on the platform
• Won IBM GEP Regional finals
• Received Technology Startup Award at India Pharma Awards
• Ranked #1 under Startups and innovation category by CeBIT
• Chosen among a select few start-ups by the department at the Ministry and sponsored for Bio Convention (June 2017) exhibition booth in San Diego, USA
• Selected to present its enterprise technology solution at India-Singapore ASEAN Entrepreneurship Bridge at Singapore in January 2018. (inspreneur.org / Pravasi Bharatiya Divas 2018)

For additional details please visit www.medibox.in
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