Knowledge of and experience using the Informatica PowerCenter and its client tools, Experience in Informatica object migration, Should have knowledge of recycling Informatica services, Experience in implementing user level and data level securities in ETL environment, Working knowledge and experience in Solaris or Linux OS, Working knowledge and experience with Oracle and Working knowledge of Teradata,SQL, Good Knoweldge on upgrades, Should be willing to work in 24 x7 shift support, Responsible for the installation,configuration and upgrade of Informatica ,Informatica Installation, Configuration, Administration
PeopleLogic Business Solutions Pvt Ltd (www.peoplelogic.in ) -------------------------------------------------- Right Fit-Delivered!
PeopleLogic (www.peoplelogic.in) is a Bangalore based recruitment firm focusing in delivering technology intensive recruitment solutions. Our consultants have solid technology understanding and extensive experience in recruiting for roles (across levels, functions and technologies) for complex enterprise software development and therefore can understand the nuances of recruiting for high technology software companies.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases