Hi, Hope this mail finds you in good spirit. We are looking for Vendor manage having experience in Vendor management for Netconnect in Bangalore.
Please find below the detailed job description and the company profile:
Company Description: Net Connect was incorporated in the year 1997 in Bangalore. Since then, Net Connect has grown over the years, catering to over 100 businesses across the sub-continent. Net Connect was founded by Anil Bist, an IIM Ahmadabad Alumnus and has been the key mentor towards its exponential growth since its incorporation. With its headquarters in Bangalore, Net Connect established various delivery center across the regions starting with New Delhi in the year 1998. Today, with 4 delivery locations in India and covering more than 50 support locations across the sub-continent and Asia, Net Connect has recorded steady year-on-year growth. Net Connect has recorded over 60% growth in its revenue.
Please find below company website link.
Job Description: Mange external vendor relations, Perform as functional bridge among the external vendors as well as internal stakeholders. Coordinate all vendor management tasks inclusive of working with external vendors and internal employees. Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished. Help and coordinate vendor processes and methods to approve vendors.Ensure to track, measure, report and evaluate vendor performance. Troubleshoot all vendor problems and present to management as required. Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions. Identify and implement continuously enhance efficiencies associated with vendor management plus produce fulfillment. Participate to formulate workflow processes, methods and policies for applying vendors. Ensure to collaborate with IT areas to assure vendor partners effectively manage plus contracts are completely leveraged. Prepare processes for as well as manage analysis, selection and transition. Monitor contractual agreements for all IT functionâs vendors. Stimulate steady process enhancement to present increasing operational efficiency in entire business partner processes. Support to explore expansion across new business lines. NP: Immediate Interested candidates kindly share your resume at [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases