iMedX is Hiring "Associate - Data center Operations".
Must have at least 3+ years of experience in Windows System Administration
Experience in Remote administration.
Knowledge in Power shell scripting.
Will be responsible for the installation, maintenance, and system administration of servers primarily running Windows server 2008/2012 operating systems, Internet Information Services (IIS) and Windows Server Update Services (WSUS)
Sound Knowledge on Microsoft Active Directory 2008 or 2012 & Group Policy Object (GPO)
Troubleshooting Windows 2008/2012 OS related issues and OS performance tuning
Will be responsible for maintaining Active Directory Services, performing account management functions, performing security scans and applying required patches.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases