Position: PHP Developer Work Location: Anand Nagar Road, Prahlad Nagar, Ahmedabad Work Exp: 1Yr Salary: Best in the Industry
Candidature required for this post is as below. • Should have 1 year of experience. • Database Knowledge ( MYSql ) is must. • Must be from computer science background • Salary: Negotiable
Roles & Responsibilities: • Align with current Support team to interact with the Customer. • Major orientation would be on tech aspect as understanding client queries and giving a solution based from the database. • Helping other support team to derive technical solutions • Creating necessary reports from the database and represent.
Interested candidates, please forward your resume to [HIDDEN TEXT]
If you need any further information, please call Suneetha on 7207222281
We are ConverseHR, a professional Manpower services company head quartered in Hyderabad. We specialize in permanent, contract staffing, placements and executive search. Our clientele include some of the best names in the industry. Our offices in Hyderabad looks after our client's domestic requirements. ConverseHR also takes care of requirements in the Asia-pacific and Middle East region. The choice of clients and our presence in national and international market can assure you of our commitment in providing you the best of opportunities and ending your search for a dream job.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases