Keywords / Skills : Customer Support Executive, Customer service executive, CSR, Banking voice, Outbound Process, inOutbound, BPO, International Call Center, International BPO, Call Center Executive, BPO Fresher, , graduate, 10+2
Dear job seeker!! Hi, My name is ANJALI, Associate HR at IKYA . We're excited about our upcoming recruiting drives and we'd like to invite you to apply for any of our Customer Service positions and avail this opportunity to make your career in reputed company Walk-in, BPO hiring Fresher & Experience for International Voice Process. Please find the details and attend the interviews. WALK IN : 10.30 AM - 3 PM
Huge Opportunity for a Job or a Job Change??? Call /whatapp–ANJALI yadav(7204053757)
INTERNATIONAL COMPANIES & MNC's --- JP Morgan(Banking ) Axis Bank(Voice) Accenture Convergys Infosys Bpo HGS international Firstsource Mphasis CONCENTRIX HP HCL Loyd's Bank Standard Chattered Bank Cognizant Zenify Agies International
Domestic Companies --- OLA Zefo Quikr Housejoy Urban pro Nestaway HGS IHCL Process HGS Airtel Process Myntra.com Flipkart Babajobs BlackBug Quikr.com No Broker Swiggy.com Aditya Birla Minacs
Designation: - CSR(Customer support) // TSR ( technical support)
Location: - Bangalore Salary:- 15k to 27k (depending on the quality Experience) & Cab facility provided till door step Contact Person: ANJALI (7204053757) Contact details: 7204053757(ANJALIYADAV)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases