FRESHER’S, PLEASE DO NOT APPLY • Provide high quality leadership in managing Sales Team in their daily business activities to meet the organization's goal.Need to develop and maintain channel Sales Network ( Distributor/ Dealer ). • Create the successful Marketing opportunities and work on its implementation.Research & develop strategies to identify the business opportunities in the Market.Monitor and analyze Sales & Marketing activities against Targeted Goals. Desired Candidate Profile: • Qualification: Graduate/ MBA( HR/ Marketing) | Regular Studies required from reputed University • Experience: 5-8 years (FMCG sector preferred) • Salary Package : Rs. 3, 50,000 – Rs. 7,50,000 PA • Should be comfortable to travel in any city and flexible for area relocation as per company’s requirement.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases