NLB Services is hiring for: Job title: Sr./US IT Recruiters/ Non IT Recruiters Location: Sector- 63 Noida, & NSEZ Shift: 7 pm to 4 am IST (US Shift) Incentives + Cab facility + Meal Job Description: Experience in Tax terms like w2, c2c, 1099. Minimum of 0.3 months experience in the industry, fresher's with experience in BPO background can also apply. Source profiles, screen and identify qualified IT resources for current and future requirements Negotiate pay rates and other contractual terms with candidates Candidates will be assigned individual targets Regular follow up with the respective reporting managers and candidates to ensure timeliness of recruitment process Schedule job interviews and interaction with Account Managers to ensure closure Will be eligible for annual performance bonus, per policy Work closely with Reporting Managers to maximize effectiveness of recruiting process Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization To ensure recruitment SLAs are met as mutually agreed with reporting managers and other key stakeholders Will be reporting to delivery Manager/Resource Managers Excellent communication skills both verbal and written (MANDATORY) Excellent interpersonal skills. Interested candidates can share profiles at Phone: 9711207302 E-mail: [HIDDEN TEXT]
NLB SERVICES PRIVATE LIMITED Company Profile: NLB Services is a fast growing consulting, technology and business process services company. Founded in 2007, we have a rapidly growing team of 3000+ motivated and talented people - 2500+ North America based client facing technology and process experts and 500+ strong back-office team.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases