Dear All, We are looking for the position of Medical Representative Qualification : B.S.C & Diplomo in pharma Location : Batinda , Chandhigrah, Batinda, Mohali Exp : Freshers Job Description: To meet with doctors and chemists and stockists To generate prescription. Generate new customer and increase business. Launching new products. Implement the company strategy in proper way to enhance business Achieving sales objective 1. Making calls to the doctor clients for fixing appointments & briefing them about our products. 2.Responsible for sales of SureMed products to Doctors and hospitals 3. Helping the sales team to achieve sales targets.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases