We are WeblineIndia (A Leader in Enterprise, Web & Mobility Solutions) Company URL : https://www.weblineindia.com/ Short Brief : Established in 1999, providing Relyshore™ Development Solutions for the last 19+ years. Providing cutting-edge Web & Mobility solutions to Enterprises, SMEs & End Customers across the globe. Providing latest technology solutions in IoT, Cloud Computing, Big Data, Wearable Devices & Gadgets, etc. 1000+ successful projects delivered with Delighted Clients. Diversified clients across 70+ Countries around the world. Total team size : 160+ experts Known for providing Reliable Quality Services & Solutions to our clients.
Interested candidate share resume at [HIDDEN TEXT]
Regards, :-) Hardik Dwivedi Talent Acquisition | HR Team
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases