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Hiring Fresher for BPO/KPO - US Voice Process - 7087216800

Keywords / Skills : Technical, Sales, Tech, Technical Support, Technical Sales, Technical Support Executive, Technical Sale Executive, BPO, KPO, International Process, US Process, Voice Process, Fresher, B.tech, Technical Job, Night Shift, International BPO

0 - 5 years years
Posted: 2017-09-12

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Education
Any graduate
Salary
1.00 - 4.00 lacs
Posted On
12th Sep 2017
Job Description
Hiring Technical Support Executive & Technical Sales Executive in VOICE PROFILE.
  • Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
  • Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc.
  • Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.
  • Diagnosis & resolving of the hardware problems and troubleshooting.
  • Verifies warranty entitlement and determines appropriate action.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting service.
Desired Profile: 
  • Graduate / Pursuing Graduation / Drop outs.
  • 0 - 6 months Exp. in Voice support in BPO/KPO/IT. 
  • Ability to communicate effectively, both verbal as well as written.
  • Comfortable to work in 24x7 working environment. 
Location: 
  • Mohali 
  • Chandigarh
Offering:

  • Best Salary Package in Tricity + Incentives 
  • Salary range : 15,000 INR 50,000 INR 
  • Cab facility - Pick and Drop 

Walk In Days: Monday - Friday

Interview Timings: 12 - 9 PM

Contact Person:  Sakshi / Sachin / Neha / Shashi

Contact Details  9876983850 / 9878994304 / 9876287162 / 7087216800
Mail Id: [HIDDEN TEXT] 

Address: Building No. 878, JLPL, Sector 82 , Mohali, Punjab 


About Company

Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue.
About Recruiter
Shashi Kant
HR Manager
Mark Software Systems Private Limited
...
Skills I hire for Customer Care, Technical support
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