Fresher / Experienced Graduate / Undergraduate/ HSC appeared / HSC Failed. SSC with call centre experience can also apply. Good English communication skills. Willing to work in fixed night shift Male / Female
Salary : 14K - 26K + Performance based Incentives upto 10K per month. 5 days working SAT & SUN Fixed off.
Call HR PRANALI - 8108666308 / 022-66688400
Walkin directly with your updated CV on below mentioned address:
Silgate Solutions, 2nd Floor,Amfotech IT Park,Road no.8, Opposite Old Passport office,Wagle estate,Thane(w). or Silgate Solutions Ltd. Villco Centre, B-wing 4th Floor , Haria House, Subhash Road, Nr. Garware House, Vile- Parle- E.
Interview Timing: 10:00am to 5:00pm.
REFER HR PRANALI ON CV TO GET SELECTED IN THE INTERVIEW.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases