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Hiring for Technical Support Associate - Troubleshooting and Networking @ Delhi/NCR

Keywords / Skills : Technical Support, Tech Support, networking, troubleshooting, Desktop, Service, Hardware, Maintenance

Country
India
0 - 2 years
Posted: 2017-07-17

Industry
IT/ Computers - Hardware
IT/ Computers - Software
Telecom
Function
IT
Telecom/ ISP
Role
Technical Support Engineer
Network Administrator
Posted On
17th Jul 2017
Job Description
Job Title
Technical Support Associate - Full Time
Job Description 

5 Days working /Saturday Sunday Fixed off/Blended process

Candidate with excellent communication skills is preferred.

Candidate with positive attitude and ensuring long term commitment is preferred.

Provide technical problem resolution to end-users (customers) by evaluating and analyzing the symptoms;

Guide users through step-by step solutions in a user-friendly and professional manner.

Providing Assistance via remote connection/ Internet/Chat/Tickets and Emails.

Gather customers information and determine the issue Follow standard processes and procedures;

Identify and escalate priority issues per Client specifications;

Salary:
INR 2,00,000 - 4,00,000 P.A.


Interested candidate can send updated CVs to [HIDDEN TEXT] or contact us at 9871101991


About Company

Not Disclosed
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