Splash India & Splash Consultants is Good Leading Placement Consultancy Company. Incepted in 2005, Splash Consultants Has Trod the Most Innovative and Strategic Path in Making Human Resource More Customized to the Needs of Various Industries. Nevertheless, focusing on the Career Prospects of Candidates. Being Indias Leading Recognized Manpower Consultant, Splash Has Become the Ideal Choice of Leading Companies, Who Wish to Recruit Professional Human Resources. Small Wonder, the Company Has Been Recognized as the Most Resourceful Entity in Manpower Consultancy Across Various Industries with Multiple Candidate Profiles. Splash Has Provided Its Recruiting Service to a Large Spectrum of Reputed Companies By Ensuring Competent and Reliable Personnel to Suit Their Job Requirements
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases