Candidates can able to Read, Write and Speak in any one language which is given below
Experienced/ Freshers also can apply
Location: Gurgaon, India
If you looking for a job change kindly send your updated resume along with the below mention details as soon as possible. Total experience: Current Location: Willing to work in Gurgaon: Willing to work in rotational shifts : (day shifts only, there is no night shifts) Current company and DOJ: Current CTC: Expected CTC: Notice period: DOB: Any graduate can apply
Other location candidates also can apply ( willing to relocate to Gurgaon)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases