Walkin to our Office & Walk out with an Offer letter For Sure.
WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE.
Walk -in to igNITES Human Capital Services to avail these opportunities
Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO. shift are available for day/uk/us/aus shift .Those who can join immediately or within 10 days LIKITHA@7829423175 Job Description:
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Candidate should have 0-1 year of experience in Customer Support Voice Process.
Prior experience in Customer Service industry will be an added advantage.
Should be open to work in Night shifts.
Responsible for dealing with Domestic & International Clients
Responsible for dealing with Clients’ Queries
Note: - All these rounds are held @ our office.
Starts with 1.5L/A to 3.5L/A based on experience
5 Copies of Resume
1 Passport photograph
MONDAY TO FRIDAY: 1:30 PM TO 6:00 PM
SATURDAY: 11:30 AM T0 3:00 PM
Ignites Human Capital Services Pvt Ltd
#665 TKS Plaza,Near Ragvendra Swami Matt
Apple Istore,Above City Union Bank
Jaynagar 5th Block
NOTE: - Please call or smsLIKITHA@7829423175 and schedule your interview before walking in for interviews.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases