I am Bhumika Agrawal from Kapil consultancy . Our company is having a leadership in BFSI sector by recruiting higgest number of candidates and having commendable selection numbers. AS per the discussion from one of our client , we came up with new profile which is described below :
Channel : Bancassurance channel in Yes Bank by one of the leading insurance company
Designation : ASM
Package : upto 2.50 lpa
Experience : requires minimum 1 yr exp. in outdoor sales
Interested candidates please send me your updated CV on my mail id i.e., [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases