As a Senior Engineer, you are responsible for areas around Engineering, Global Infrastructure Services etc. You are expected to have good practical understanding of technology, its application and be involved in implementation, integrated testing, debugging and documentation. You are expected to be a Technical SME, and also handle Project Effort Estimation Related Activities, process compliance.
Official notice period should be not more than 30 Days
Jconnect Infotech Pvt. Ltd. was founded in the year 2009,based on Nodia city of India. Jconnect is specializes in web design,development, e-commerce development, Web Application, Custom Software Development. Jconnect is sample amount of flexibility company. We never let you pay more than you need, or give less attention than you deserve. Jconnect is able to sustain all procedures and growth with the current revenues. Our idea being complete customer oriented which makes us a customer oriented company.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases