You will be working on Software developed for Driverless car. You will be hired by Shravas Technologies India private limited Bangalore and deployed on the client location in Chennai. We are looking for Candidates who are open for Chennai location Salary No Bar for deserving candidates. Travel Opportunity: Yes, You may have to travel to Ireland on Short/Long term Basis
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases