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Genpact Mega Drive for Non- Voice Process || 14-OCT-17 ||

Keywords / Skills : "Customer support", "collections", "customer service", "Technical support", "Technical helpdesk", "B2B Collections", "Tech Support"

0 - 4 years
Posted: 2017-10-12

Job Description
Genpact Exclusive Mega Drive || 14-OCT

Job Role : Content Review for Social Networking Site

Eligibility:

Fresher or Experience can apply (Any graduate)

Good communication skills

Flexibility to work in 24/7 shifts

Roles & Responsibilities:

Display a strong bias to doing whats right for social media giant community in supporting its Indias mission to #ShipLove

Investigate and resolve issues that are reported on social media site of India such as requests for account support and reports of potentially abusive content

Respond to user inquiries with high quality, speed, empathy and accuracy

Enforce Sites Indias Terms of Use by carefully monitoring reports of abuse on the site

Review the reported content within agreed turnaround times and standards of quality

Identify inefficiencies in workflows and suggest solutions

Recognize trends and patterns, and escalate issues outside the company policy to the global team

Direct Walk-in / Contact our below mentioned Genpact HR

Deepa - 9000137236

Interview Venue :
Sree Chandana Hotel, Lakshmi Nagar, Kothapet, Hyderabad. 
 

Land Mark: Near Maha Lakshmi Theater

Date : 14th OCT

Time : 10AM - 4PM

Work Location : Hyderabad

Shifts : 24 X 7 Shifts Including Night Shifts

**Please carry 2 copies of your Resume, photograph and Government ID Proof; last 3 months of pay slips if any experience)**

Thanks & Regards,

Deepa Tatineni


About Company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook
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