Hi, Greetings from 2COMS!! A leading E-Commerce Company hiring for Garment Quality Controller Profile(6-8yrs) in Gurgaon. ROLES & RESPONSIBILITIES: Pre-production: Auditing inward fabric and trims and ensuring only quality goods are accepted. Involvement in product development and sampling stage and take care of quality aspects of samples. Ensure that no faulty fabric is sent for cutting. If minor fault are present in the fabric, defects should bemarked on the fabric and same thing must be communicated to cutting department. Preparing audit report of the fabric and trims quality. Conducting pre-production meeting before production start. Production: Perform in - line inspection and end-of-line inspection in sewing floor. Perform inline inspection, pre-final audit and final inspection in finishing department. Audit of the packed goods prior to offering shipment to buyer QA. Responsible for analysis quality reports and prepare improvement plan. Ensuring the right quality of the outward garment by conducting quality audits in manufacturing process. Exp: 6-8yrs CTC: 5.5-6.5 LPA Interested candidates can forward their resumes at [HIDDEN TEXT] or call Sampita-9674091665 Whatsapp No-8981834609 Kindly refer your friend for the same. Thanks & Regards HR Sampita
2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients-disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives-not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases