About the Position:
As a Front Office Executive, you will be the first point of contact for visitors as well as resident members. You will contribute towards shaping their impression of 91s and own their first experience with us. You will also drive day to day administrative responsibilities enabling our members to experience a seamless working environment, free of all maintenance issues.
• Front Desk Operations
o Welcome and greet visitors to the hub. Understand their need and direct them to the appropriate person
o Attend all calls to the hub, identify purpose and pass on messages as appropriate
o Owner of maintaining all office supplies like Stationery, Communication Devices etc.
o Receive and redirect all incoming correspondence, including couriers, vendor bills etc.
• Hub & Member Management
o Retrieve and Communicate invoice details every month
o Redirect/ Assign support tickets and track resolution through the relevant support teams
o Supervise Housekeeping and Security operations along with the Facility Manager
o Help members with meeting room bookings, plan changes, basic internet and printer troubleshooting etc.
Skills & Behavior Required:
In order to be an ideal fit to this position, you should be:
• Obsessed with customer experience and creating a WOW experience for our members
• A very strong communicator
• Extremely approachable. Be the person everyone wants to interact with/ go to for solutions.
• Organized and detail oriented along with a flair for coordination.
• Able to work on MS Office/ Google Suite
Years of Experience:
• 1+ years of experience required in a similar profile.
• Bonus points for experience in the hospitality sector.
• Diploma required
• Graduation/ Certification in Front Office Management preferred.
Qualification : Graduate
Working Days : 6 Days a Week (10:00 AM to 7:00 PM)
Job Nature : Full Time
For more details pls contact RAMAPRABA
HOPES FOREVER CONSULTANCY PVT LTD- MUMBAI.
Email : [HIDDEN TEXT],
Mob : 7975730979
Public Profile: http://my.monsterindia.com/recruiterprofile/ramaa.hopes