Female Graduate with Min.1 to 5 Yrs of exp. as Receptionist / Front Desk Executive. Attending calls, transferring & making calls. Responsible to manage the front office. Maintaining office documents. To handle EPABX system. Good Communication Should be Smart, Good Looking, Presentable. Fluent in English required.
M/S. PRIME PLACEMENT a Man Power consultancy rendering its Valuable service to Various Industrial & Corporate Sector in the feild of Recuritments for all position ( Junior / Middle Management / Senior Personnel ) from last 15 years.
M/S. PRIME PLACEMENT makes recuritments Compatable by Shorlisting, Screening, Analysing the profile as the requirement needs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases