Currently we have FPNA openings with ATOS for chennai location.
Shift - Night Shift (6.30pm to 3.30pm)
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JD: ï¼ Support management in efficient and effective interactions with controller support from India ï¼ Responding to questions of business/ controlling ï¼ Follow up on process issues and correcting them ï¼ Support controller in delivering Flash/ outlook/ reviews ï¼ Facilitate and coordinate Budget/Budget2 process for client Structures on a yearly basis as per instructions of Management. ï¼ Prepare, analyze and list the reasons for variances for Indirect Costs By Function and report to Group on a monthly basis ï¼ Give asked and unasked advice to controller/ business management ï¼ Steer the reporting standardization across the controlling organization ï¼ Train management/ controlling on usage of tooling & processes ï¼ Liaise with LIC on requests ï¼ Liaise with other functions (O2C Back-office, Treasury/Credit Control,â¦) on specific topics ï¼ Coordinate process for calculation and sign off allocation tariffs ï¼ Coordinate process on reporting P&L by nature/ activity ï¼ Liaise with other controllers on specific requests ï¼ In-depth knowledge of business, strong communicator, patient, good in educating people ï¼ Enforcing the client - Operational efficiency, Cost Awareness & Optimization ï¼ Ensure compliancy of the financial data with Atos GAAP ï¼ Ensure compliancy to Atos internal regulations ï¼ Act as coordinator & advisor to Mgt. on all finance-related matters ï¼ Control and challenge investment and cost issues ï¼ Involvement in the financial pre-bid phase ï¼ Manage full support from relevant department to accounting & finance requests ï¼ Manage and drive resolutions for operational issues ï¼ Facilitate & participate in sales/business development activities; build strong relationships with the other internal departments ï¼ Identify and drive improvements on a pro-active manner ï¼ Financial engineering bids and managing the involvement of Finance Companies ï¼ Support ad-hoc analysis where required
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases