We are pleased to announce that we have vacancies for Experience AR caller(s) with International Health care Bpo Voice process.
Handle calls from US based customers and Insurance companies Must be able to take action on Denials & claims Must be willing to work in Night Shifts Mon-Fri working days, Weekends off (Sat & Sun) CTC: Rs.15, 000 -19,000 k take home p/m (1 yr 3 yr max) Location: Chennai.
Desired Candidates Profile: (Experienced AR callers only)
Educational Qualification: Min 12th, Any UG (with min 1 yr exp in Denials) Must be ready to join immediately Must have knowledge in Denial & Claims (health care) Excellent communication in English only can apply Exp: 1 yr min to 3 yrs max only.
MANNAH HUNT SOLUTIONS is being headed by a very well experienced and seasoned Talent Acquisition & Training Team. Our foundation is based on ideals of Quality, Innovation, Customer-focus, Integrity and Trustworthiness. The goal of the company is to exceed the expectations of our customer always, with a commitment to professionalism and timely deliverance.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases