The role of Executive in the India Payroll team is to process payroll, upload documents on Portico etc. The role reports into the Team Leader . Some of the key activities that the Executive will have responsibility for are:
•Complete assigned tasks accurately, completely, on time by following the process checklists and documentation •Complete all updates of internal systems and timesheet processing etc. •Process payroll and generate reports as per checklist •Upload Payslips & income tax report on PayOne Site. •Reply client emails on day to day basis.
Candidate Profile •Minimum English typing speed of 30 words/ minute. •Proficient in Microsoft Word and Excel. •Any Commerce Graduate
Personal Characteristics •Should have good written and verbal skills. •Motivated, self-starter individual with a can-do attitude. •Ability to understand process SLA’s. •Plan, monitor and manage activities for self and can be a good team player. •Ability to work independently with minimum supervision.
Experience: 0.3 - 3 year Job Location : Pune Salary : As per Market standards Contact Person : Pawan Kumar Email id : [HIDDEN TEXT]
TopSource is a global outsourcing specialist. We provide payroll and accounting support services for clients in UK and India. We use our product Portico to support and enhance the services that we provide. For details about TopSource, please visit: http://www.topsource.in , http://www.topsource.co.uk, https://portico.topsource.co.uk , https://portico.topsource.in http://www.topsource.in
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases