Hi Sir / Madam, Greetings From saw it services, Excellent openings for Back Office - Executiveâ" Worli - Mumbai Please go through the requirement details and revert ASAP & If Your Interested Please Fill The details below Mentioned Back Office - Executive About Company : It is a flagship, IT-enabled services company of the Advani Group of Companies, a family-owned business with more than 60 years of experience behind it. Headquartered in Mumbai, India, we specialize in the post-production of still images and motion stock. Our talented teams, cutting-edge technology, and breadth of services set us apart from any other vendor in the world. As a pioneer in digital media services, we aim to achieve unparalleled customer satisfaction by providing a one-stop solution in every area of visual post-production. We believe in providing unmatched quality of work quickly, so our customers can focus on doing what they do best. Location : Mumbai Function : Others Vacancy : 8 Job Description : * Making pivot tables, graphs, using V Lookup & H Lookup * Good Communication Skills Working Days : 5 Days a Week (10:00 AM to 8:00 PM) Job Nature : Full Time
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases