Summary: The Social Media Analyst is responsible for implementing social media strategies for Etech. The Social Media Analyst can quickly understand and support initiatives that will contribute to the goals and success of Etech campaigns, specific to social media.
Essential Responsibilities: â¢ Responsible for building high quality link building strategies. â¢ Awareness on Google updates and Technology in Internet Marketing. â¢ Review and analyze websites for areas that need to improved, deleted, or revised â¢ Using various advanced tools for SEO research & analysis â¢ Build connections with bloggers and other high authority webmasters â¢ In depth knowledge of on page and off page strategies/techniques â¢ Ensure websites are filled with optimal keywords â¢ Generate, update of Meta content for respective pages, Keyword research, Competitor analysis â¢ Explore new ways for content marketing & distribution â¢ Keep abreast of white hat and black hat tactics so as not to violate search engine guidelines â¢ Optimize websites for maximum visibility and ranking in the major search engines â¢ Manage webmaster tools to take advantage for organic results & identify website health issues â¢ Utilize basic programming and web design skills to enhance SEO â¢ Create advanced SEO strategies â¢ Evaluate product offering, traffic, landing page quality, content, design, demographics of prospective customers when determining keywords and campaigns â¢ Good working knowledge and experience of e-commerce activities and all online marketing channels â¢ Experience of content management systems. â¢ Practical knowledge of SEO, web analytics and other tools of online marketing industry â¢ Exposure of Mobile SEO best practice â¢ Social media engagement on mobile site â¢ Must have Mobile SEO and Ecommerce experience â¢ Organic traffic ranking and report â¢ Good knowledge of Google Analytics
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases