Indiajobsdb is a hr service provider,Indiajobsdb beleives in community development and understand the value of your social life, hence creates jobs in your neighbourhood based on your request on specific locations.Indiajobsdb is managed by a professional with domain expertise, we strive to provide you with right job at any cost.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases