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Job Profile:1. To involve in planning and undertaking scheduled maintenance2. Responding to breakdowns, repairing and maintaining equipment.3. Coordinate with other management staff to ensure efficiency in preventive maintenance and new equipment installation4. Conducting random safety checks and drills to find out the discrepancies and ensuring they are properly handled.5. Maintain existing plant facilities and equipment; replace or make adjustment to pant facilities and equipment when necessary6. Adhere to daily and weekly checks to ensure smooth operation of site7. Ensure the safe use of equipments by proper planned training to all the workers and schedule regular maintenance of the equipment8. Organizing misc. type jobs relating to Building maintenance, furniture, solar system, vehicle etc.,9. To Look after electrical maintenance of machines, Air conditioner, Power Supply of the factory.10. Collect and an
Reliance Globalcom is spearheading the global telecom ambitions of Reliance Communications -India’s largest integrated telecom service provider. Reliance Globalcom brings together the synergies of Reliance Communications and its integrated global business with a highly successful bouquet of retail products & services. The company serves over 1000 enterprises, 200 telecom carriers and 1.4 million retail customers in 50 countries across 5 continents. It is one of the fastest growing international telecommunication companies in the world today (www.relianceglobalcom.com)
Reliance Globalcom is consolidated global business arm of Reliance Communications Ltd, India’s largest mobile service provider with over eight million customers. Reliance Communication has established a pan-India, integrated (wireless and wire line) and convergent (voice, data and video) digital network, to offer services spanning the entire communications value chain â€" infrastructure, services for enterprises and individuals, applications and consulting. The Reliance Group, founded by Shri Dhirubhai H. Ambani (1932-2002), is India's largest business house with total revenues of over US$ 22.6 billion, cash profit of US$ 2.8 billion, net profit of US$ 1.4 billion and exports of US$ 3.6 billion (representing approximately 5% of India’s exports).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
