Roles and Resposibilities of Business Development Executive- Education Industry ABOUT COMPANY:A reputed training Institute offering coaching for competitive exams like IIT JEE, CET, NEET, CAT, GMAT, GRE etc..
* Must have minimum 1-3yrs experience in sales of Educational services/ products to schools/ colleges.
* Experience in test prep industry is preferred.
NATURE OF JOB:
* Getting tie ups from educational organisations likes schools and colleges.
Job Location: Bangalore
"Business Development Executive- Education Industry", education sales, education marketing, education tie ups, school sales, college sales,
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases