"Apple Consulting" is a service provider for end-to-end recruitment's in the domestic and international market with a single objective to form the partnership with clients and candidates. Started with a dream to reach out Indian talent to global companies. We believe that our growth is made sustainable in two ways, one by recruiting the right kind of people with the right attitude, and being driven by systems and processes. what we do is... Finding the right people with the right talent and skills for you!!!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases