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DAY SHIFT OPPORTUNITIES... Work as QA Specialist with leading telecom provider !!!

Keywords / Skills : Quality, BPO, Telecom, Day, Voice, Customer Service, Technical Support, Domestic, Sales, Feedback, International "Call Center", Voice Process, BPO Call Centre, Customer Care Executive, Call Center Executive, International BPO, Domestic BPO, Inbound, Outbound, Call cent

1 - 6 years
Posted: 2017-09-13

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Telesales Executive
Telemarketing Executive
Quality Assurance Executive
Education
Any graduate
Stream:
Any
Posted On
13th Sep 2017
Job Description
We are hiring for our Domestic QA Operations Team.

Job Role: QA Specialist (Voice Audit)

Roles and Responsibilities:
o Audit and evaluate Customer service calls as per the QA guidelines
o Maintain accuracy and reliability of feedback provided

Eligibility:

o Graduation is must.
o Min 1 year to Maximum 5 Years of BPO Voice Experience(Inbound Customer Service)
o Should be fluent in English, Hindi and any one of the following languages (Kannada, Oriya, Bengali, Gujarati)

Shift timing:

o Fixed Day Shift (9 AM - 6 PM)
o 5 Days work & 2 days week Off

Interview Date:

o 18-Sept-2017 & 19-Sept-2017 @ 03:00 PM

For more info, contact: Sinu Joy - HR @ 7680873300



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