My name is Ms.Bhagya My specialty is to find Great & a Dream come true Job for every Job Aspirant in India. I work for a company called M/s ASAP Info Systems Pvt. We have been in this business since 1998. We work across various technologies and platforms representing both mainstream and niche competencies across IT industry.
ASAP Quick Facts:
o ASAP is one of the largest IT staffing firm with 10,000+ hires in last 15 years for top tier blue chip clientele
o Offices in 4 cities in India and 1 in office USA
o Employee spread across 18 geographies in India
o Employees converted to direct hire - 60%
o Current monthly hiring 85+ IT Professionals
o Currently 700+ Service Employees
This is with regards to an excellent opportunity with us if you have that unique and unlimited passion to build world class enterprise software products that turn into actionable intelligence, do you enjoy working on some of the toughest software problems while growing as a senior technology professional? Do you believe that software products must operate 24/7 without failure? Can you implement an engineering discipline that embodies failure is not an option approach? Then we have the right opportunity for you and your career. This is an opportunity of permanent Employment with ASAP Infosystems, and the employee will be deployed at one of our MNC client location.
M/s ASAP info system expert advice for the moment we have an
urgent opening for a CMM Level 5 Company, Kindly read to find more details
ASAP Info Systems (P) Limited is a Software Development and Consulting Company, providing services, solutions and products to Enterprises worldwide.
ASAP has a proven track record of meeting demanding quality and delivery schedules in highly competitive markets.
ASAP ranks among the top in exceeding customer expectations in the Staff Augmentation. We provide highly qualified IT consultants in SAP R/3, PeopleSoft and Oracle as well as other ERP, CRM and all other technology needs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases