Tech2Globe Web Solutions Tech2Globe is a name that stands for reliability, efficiency and trust. A team that works hard to provide best solutions to our clients, a management that makes sure the timely execution of projects and a collective effort to form long lasting relations with our clients is what makes us Tech2Globe. Established in 2013, Tech2Globe is one of the youngest and most promising software developing companies incorporating in India. We specialize in web, windows and ERP solutions. For further details and services provide by Tech2Globe please visit our websites.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases