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Customer Support Executive in BPO - Bangalore

Keywords / Skills : BPO, Call Center, Voice Process, International Call Center, Customer Service, Customer Care, Customer Service Executive, altisource, "EXL", "247", "JP", FIRStsource, "IBM", "CONCENTRIX", MINACS, aegis, mphasis, "HSBC", convergys, infosys, firstadvantage

1 - 10 years
Posted: 17th Jul 2017

Job Description
We have openings for BPO voice processes for customer support and technical support.

Excellent opportunity for freshers and experience. Excellent opportunity for freshers to grab offer and make career in BPO

Salary offered is between 15k to 44k

Education : 10th, 12th, UG, Graduates, BE, BTECH (with or without experience can apply)

Description

Handle inbound calls for solve customer quires. Voice Process. Give first call resolution to customers. Interact with customer via Inbound telephone calls and provide information. Using the knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists require great communication skills ad an intimate knowledge of the products or services being offered. Demonstrate success in customer service.

Job Roles

1} Answer inquiries by provding desired information

2] Resolve problems by clarifying issues ad escalating unresolved problems.

3] Fulfill requests by clarifying desired information, completing transactions and forwarding requests

Desired Skills

1] Excellent in English Communication

2] Decision Making, numerical ability & logical reasoning

3] Customer Service and Being Attentive

Education : 10th, 12th, UG, Graduates(with or without experience can apply),BE/B.TECH CAN APPLY.

Available Shifts

UK Shift

Australian Shift

Day Shift

US Shift

2 way transport is provided

CALL us to schedule interview rounds OR Drop a message with your Name, Number and Location and we will get back to you asap.

Syed - 9739666115

Riya - 9916449888

Sarvesh - 9916446222

You can also walk into our office at:

Equatios Placements, 506, 5th floor, Barton Center, MG Road, Near MG Road Metro station, Bangalore 560001.

Regards

Equations Placements



About Company

Equations Placements
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