CUSTOMER SUPPORT EXECUTIVE (QUALITY PROCESS)#Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
#Perform Quality Assurance Feedback as related to quality audits.
#Work with Team members towards compliance of all policies and procedures.
#Work with Team Leaders and Training Department to promote quality and consistency.
#Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard
JOB SPECIFICATION :
Fluent English Communication Skills.
Undergraduate / Graduate / Fresher's can apply
Attention to detail.
SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
KEY ACTIVITIES :
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
Walk In Days : Monday - Friday
Interview Timings : 12 PM - 8 PM
Contact Person : Sakshi, Sachin, Kritika, Shashi
Contact Details : 9876983850, 9878994304, 7087088690, 7087216800,
Mail Id : HIRING @GEEKSTECHNICALSOLUTIONS.COM
Address : ITBT, Building No. 878, Sec 82, Mohali, Punjab