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Customer Service Non Voice (Web Chat ) Process in BPO And KPO

Keywords / Skills : BPO, KPO, E commerce, Non Voice Process, Voice Process, Web Chat, Mail, Customer Service, Customer Support, International Process, Customer care executive, Back Office,

0 - 5 years
Posted: 2018-02-14

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Non-voice)
Education
Class 12
Stream:
Any
Posted On
14th Feb 2018
Job Description
Hello,

Greetings..!!!!

We are having urgent openings for below mentioned profile for MNC company @A'bad

Job Title: Customer Care Representative (Voice and E-mail)

Job Description:

Blended process (Voice & E-mail)

Make calls to customers to resolve their issues

Reply emails of customers and address their concerns

Communicate with the client via email and phone to discuss ongoing issues

Competency Requirements:

Excellent communication skills in English (both verbal and written)

Basic knowledge of computers and Internet

Willingness to work in Rotational Shift (24/ 7)

Working days: 5 days a week - Weekly off: 2 days )

Interview Location : Nagpur
Job Location : A'bad

You can contact below for free registration:

Minakshi
7046603747



About Company

Reckon Solution is recruitment firm.....
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