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Customer Service Executive

Keywords / Skills : client satisfaction survey, Client Servicing, Client relationship, Customer relation, Client servicing executive, cold calling

0 - 1 years
Posted: 2018-03-13

Customer Service/ Call Centre/ BPO
Marketing & Communications
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Other Customer Service/ Call Center
B.B.A, Other
• Management
• Other
Posted On
13th Mar 2018
Job Description
Target Potential and Re-connect with Existing Clients

Identify External Connects of Partner Group and Network through Reference

Organise meets of clients with Partner Group

Assist in migrating towards a full-fledged CRM system

Conduct an Annual Client Satisfaction Survey and drive engagement

Social Media Management & Execute Client Engagement Programs

Develop client success stories for each practice unit and socialise them

Assist in marketing and CRM initiatives

Standardise marketing collateral across practice units

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